At Life Works we are dedicated to providing the highest quality of clinical care for all our clients. We understand, however, as a professional you will also wish to ensure that a period of residential treatment at Life Works will be of benefit to your client.
To ensure that we offer the highest level of support for you and your clients we have a dedicated team who will work with you to guarantee the process is appropriate for you and your client's individual needs.
Please feel free to contact our Admissions professionals on 0800 081 0700 who will be able to discuss you and your client's needs in detail and answer any questions you may have, ensuring that you are absolutely comfortable with your decision to refer your client to Life Works.
How to refer into Life Works
At Life Works, we are mindful of the fact that you have an established therapeutic relationship with your client and therefore your input is invaluable to us from the outset of, and throughout, the treatment process.
If you wish to refer a client directly into us please call our Admissions professionals on 0800 081 0700 and they will start the process with you. It will be at this point that we will obtain all of the information about your client and their needs.
If the patient is appropriate for admission, arrangements (administration, finance, travel, logistics, etc.) will be made.
Alternatively, a potential client or family member can call us directly on 0800 081 0700.
When your client arrives
Following an admission, our Clinical team will, with the client's consent, start a dialogue with you.
We believe that this discussion between us will be of benefit to the client particularly in the sensitive period following discharge from Life Works, when the client will be returned into your clinical care.
- Our Admissions professionals will call you within a few hours (or first thing in the morning if they arrive at night or over the weekend) to notify you that your client has arrived in treatment and to let you know (when possible) who the primary counsellor will be.
- The client's primary counsellor will call you within 48 hours of your client's arrival (or Monday morning if they arrive over a weekend) to discuss how you would like to be kept informed and how often.
- The primary counsellor will also discuss with you how and when you would like to discuss the appropriate aftercare options for your client.
- The primary counsellor will send you an email or letter confirming their discussions on how you would like to be kept informed.
Our team is always delighted to welcome visiting professionals to Life Works. If you are able to meet with us in person and learn more about the services provided by Life Works, please do not hesitate to contact us on 0800 081 0700.
Let us refer into you!
At Life Works, we get many, many calls from clients and friends or family seeking help. Unfortunately, we are unable to help every caller. However, we would like to ensure that each individual gets the best appropriate support and help available to them.
To this end, we would be grateful to have information about your practice and expertise allowing us to make appropriate onward referrals. Whenever we do make referrals we will also ensure that we provide you with as much detail as possible.