Phone numbers
Treatment enquiries: 01483 745 066
International callers: +44 (0)1483 310 304
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Free addiction support helplines

There are many addiction support helplines around the UK that provide help and support for those who may need somebody to talk to in times of crisis. They also provide advice and support for the families who may be worried and concerned about the behaviour of a loved one through the abuse of alcohol and/or drugs.

Help someone with an addiction

If you're looking to help someone with an addiction, contact one of the numbers below today.

Here is an alphabetical list of free helplines, providing help and support if you need to talk to somebody:


Adfam provides information and support for the families of drug and alcohol users.

Contact details:

Al-Anon Family Groups UK and Eire

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking.

Contact details:

Alcoholics Anonymous (AA)

Alcoholicss Anonymous is a self help group that supports abstinence from alcohol by following a 12 step recovery treatment program.

Contact details:

DAN 24/7

Drug and alcohol addiction helpline for people in Wales.

Contact details:


DrugFam provides a lifeline to families, friends and partners affected by someone else’s addiction to drugs and/or alcohol, and those who have been bereaved by substance misuse. 

Contact details:

Narcotics Anonymous

Narcotics Anonymous is for anyone with any kind of drug problem who has a desire to stop using.

Contact details:

National Association for Children of Alcoholics (NACOA)

NACOA offers information, advice and support to children of alcohol-dependent parents.

Contact details:


Release offers free, confidential advice on drugs, law for drug users and their families.

Contact details:

Talk to Frank

Talk to Frank provides everything you need to know about drugs, their effects and the law. 


Samaritans provide emotional support to anyone in emotional distress, struggling to cope, or at risk of self-harm.

Contact details:

Scottish Families Affected by Drugs & Alcohol

SFAD provides support to family members and friends who have been affected by the substance use of a relative or loved one.

Contact detals:

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Contact us by phone: 01483 745 066 or Make An Enquiry